I ordered a new lens from these folks for $569.00 and they called and said that the lens I ordered was a Europe model with a plastic mount and if I wanted a US model with the metal mount it would cost me $130 more ($699.00). I told them to send the US model and they said they would expedite shipping however after waiting 7 days I had not received the lens.
I called them and they said it was being shipped directly from Canon - they said nothing about expedited shipping but offered me a $20.00 rebate for my patience.
I think this is false advertising and have contacted the district attorney and filed a complaint as there web site said nothing about a Europe model vs a US model. After calling them several times to request shipping information they gave me a phony tracking number and at that point I said to cancel my order and they responded by hanging up.
This reviewer shared experience about pricing issue and wants this business to read this review and look into the issue (if any). billybobbunsen is overall dissatisfied with Malibu Cameras. The most disappointing about malibu cameras customer care at Malibu Cameras was scam artists - bait and switch - liers Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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