Ripped off at Malibu Cameras!!

Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

I recently ordered a Canon EOS rebel T6 that Malibu cameras advertised for $299 ($319 with tax) I realized it didn't come with batteries, but a few days later they called me to confirm the order and wanted to sell me a battery for $60, which I had already ordered from Amazon for $15...they really hard pressed me... I declined.

They said no problem. Over a month went by and no camera arrived... I emailed them, and waited for over 40 minutes on their "customer service line" with no answering before I had to go to work. I checked my visa bill and it showed they had hit me for $369 (instead of the advertised $319) and yet they still had not shipped the product!

What knuckle heads...

I have never had a worse on-line buying experience! Do NOT use these lame complete cheaters!

Product or Service Mentioned: Malibu Cameras Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $369.

Preferred solution: Full refund.

I didn't like: Deceptive marketing and csr.

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