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HORRIBLE BUSINESS and PEOPLE. Complete fraud is right. Placed an order more then 3 weeks before my trip. Not only did they bait and switch me over the phone but after a few weeks it never arrived. So after multiple calls trying to find out where it was because I had...
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1.0
#1122183
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They'll probably like the title as it makes them look like Artist. Well it ends there. They're no good. I placed an order on line for a Gopro Hero5 Black camera. They're price was $359.99, they also had a 5% discount listed at checkout. I said great and put in for it....
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#1006805
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I recently ordered a Canon EOS rebel T6 that Malibu cameras advertised for $299 ($319 with tax) I realized it didn't come with batteries, but a few days later they called me to confirm the order and wanted to sell me a battery for $60, which I had already ordered from...
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1.0
I didn't like
  • Deceptive marketing and csr
#1004766
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Malibu Cameras Customer Care Review

Malibu Cameras
#1000851
1.0
Details
Csr - terrible customer service yelled at me when I tried to cancel my order and hung up on me. Emailed several times to cancel my order they responded we refunded your card. 3 weeks later no refund. I am actually in the process of disputing charges.
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Malibu Cameras Customer Care Review

Malibu Cameras
#983468
1.0
Details
Total scam. Price does not include battery or charger. Tried to upsell me on accessories i did not want. Tried to cancel order and csr told me to have fun dealing with their credit card processir in Latvia Stay away. Their prices appear cheaper for a reason. It is not real !
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Upselling Scam Review

Malibu Cameras
#979301
1.0
Details
BBB.com can and will fix it people.
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Malibu Cameras Customer Care Review

Malibu Cameras
#972435
1.0
Details
Do not buy from this company. They will charge you more than what you were quoted on their web page. Don't expect to get your order right away. It took mine a month. Customer service is very rude.
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Oh wow, I just had the same experience! I ordered a camera from them online and they even had a promo for an additional 5% off. I was so happy with the price! Then they called to confirm billing info and told me I needed an $80 battery (apparently all cameras are sold...
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#1002112
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"Malibu Cameras", HORRIBLE EXPERIENCE, awful customer service. A week ago I bought online a camera, after some days I got an email requesting to contact to verify the billing info, they offered me an expensive battery that I refused to buy, since then they told that...
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1.5
#984490
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I ordered a new lens from these folks for $569.00 and they called and said that the lens I ordered was a Europe model with a plastic mount and if I wanted a US model with the metal mount it would cost me $130 more ($699.00). I told them to send the US model and they...
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Anonymous
Charles

Did you ever receive your merchandise? I placed an order today in the phone with him. He said the card was declined for security (said it happens all the time). He said I n...

2.1
I didn't like
  • Scam artists - bait and switch - liers
#971960
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I had the same exact experience that all the previous reviewers did. Classic bait-and-switch ripoff artists. Order the camera body only, get the email that they need to confirm shipping address, incredibly rude guy gets on the phone with the foreign camera story and I...
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1.0
#970491
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Similar experience to different post regarding the same Nikon D5200 camera kit. I purchased online, received an immediate email confirming purchase...all looked ok. The following day, I received a phone call offering to sell me the battery and charger for the camera I...
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Anonymous
Anonymous

Worst customer service I have ever experienced. Lying and talking down to people is second nature to them.

I didn't like
  • Deceptive marketing and csr
#969138
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I ordered a camera body for $289 and immediately received a message that looked like a sales receipt. I noticed a charge from a totally different company name, 3 weeks later for $369. I called and asked about it. He said "we sent you an email". When I said I didn't...
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#968886
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Contact Malibu Cameras

Mailing Address:
29350 California 1
Malibu, CA 90265
USA
Phone:
(336) 516-9005
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I am in a similar boat as the other review, only the situation is worst. The advertisement was for a new Sony A7R II for $2825. After applying the 5% off coupon the price was reduced to ~$2683. I placed my order and a few hours later got a call from a N. Carolina...
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Anonymous
Anonymous

a similar incident happened to me. ordered Sony A77 II, called to process order and told camera menus were not in English but could get that model for $400 more!! Bait and S...

1.0
#967307
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